OfficePartners360’s leading Business Process Outsourcing (BPO) solutions are attractive to the Fortune 1000 firms as well as the emerging small & mid-size companies from a wide variety of industries. Our corporate clients choose Office Partners 360 for these reasons:
Operational Excellence
Above all else, at the heart of Office Partners 360's corporate culture is an all-out commitment to Quality. Our demanding clients expect it and we wouldn't have it any other way. That's why we invest very significantly in our highly trained and skilled workforce, workflow systems and processes, advanced technologies, and facilities. This is our competitive advantage. It allows us to deliver the highest levels of accuracy, at a fast turnaround time, and at a super attractive price.
Our production facilities employ the most meticulous methods to ensure the highest accuracy levels and customer service in all of our business units.
Speed to Market and Round the Clock Focus!
We're always working, even when you're sleeping! Think about what an extension of power that is for your firm. Our expert operations are always on: 24/7/365. In some instances, we receive client work at the close of their business day and, due to our “always-on” workforce and time zone advantage, we'll complete the assignment prior to the start of our client's next business day.
This speed and fast turnaround time of work product has awarded our clients a superior competitive advantage in their markets. With OfficePartners360, our clients can deliver quality work faster than market expectations. As a result, our clients are increasing market share without increasing their fixed overhead. It's a very powerful combination: faster production and increased ROI.
Significant Cost Savings
Helping clients more affordably achieve their business objectives is one of our central goals. OfficePartners360’s customers receive world-class service while saving typically 30% to 50%, and sometimes more. We provide our clients an immediate and very powerful extension to their existing resource base without the ongoing and expensive fixed costs.
Due to our economies of scale, fast turnaround times, competitive rates, and quality service, our client partners are able to better manage demanding deadlines, achieve more production during their seasonal peaks, retain loyal customers, and attract new prospective customers. OfficePartners360’s clients are winning more business without increasing their overtime or fixed operating structures. It's the best of both worlds: top line and bottom line growth!
Highest Levels of Data Security and Privacy
We take great care to ensure uptime and protect our clients' data through an elaborate security system and controlled facility access to the latest data encryption for the Internet. Our stringent security policies at OfficePartners360 ensure high levels of safety, confidentiality and reliability. OfficePartners360's data security measures include, but are not limited to:
A dedicated antivirus server updates all terminals across the network with latest updates and patches. The gateway Corporate Firewall Server is protected with antivirus which helps protect the network from virus and malicious codes.
Compliance with US regulations like HIPAA.
Controlled user-level access for data security.
Third-party professional security services.
Confidentiality. Each OfficePartners360 employee is required to sign a confidentiality agreement. Special procedures are in place to protect data privacy and security.
Report Security. All transcribed files are stored on secured servers and are password protected. These are available to authorized users only.
Encoding. For high encryption technology used for data transfer over sensitive mediums like the Internet, our Transcription web servers use Entrust Digital Certificates. This provides 128 bit SSL encryption between web servers and browsers.
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